Solutions
Automated and Manual Image Review
We have AI based technology which can automate capture of places into correct data elements and provide accurate infomation such as, Plate Number, State/Jurisdiction, and Plate Type. If the AI indicates low confidence score, that information is captured in Manual Image Review System (either client-hosted, or inhouse) and the resulting data is over 99.9% accurate.
Specialty Plate Capture
Our team possesses experience in processing specialty plates of all 50 US states, Canada, Mexico and Europe. Each plate consists of its own business rules and unique positioning of characters and numbers and need to be processed carefully and accurately.
Violation Notices/Invoices Management
A lot of violators would challenge the Invoices/Violation Notices. Additionally all information is needed to be accurate or the violator can dispute the charge. We would review all violation notices for accuracy and make any corrections that are necessary so that best plate image is printed on the notice to ensure that disputes with violators are minimized.
Customer Service Support
We can handle incoming calls and also take incoming payments from toll violators. Detailed reports are provided so that you can see measurable improvement in quality of handling each incoming call, and also, reduce your costs dramatically.