Toll Technologies

Humans and AI Work Together Now. Smart Image Review, Collections, Customer support solutions.

Toll Image Review Services

Tolls.Tech is a leading service provider for all your Image Review Needs. Based on your requirements, we can login to your Toll Management System and capture the license plate data directly, or you can use our cloud based Secure Image Review Application (SIRA). Experience in all US 50 States, Europe, Canada and Mexico plates including Specialty Plates.

Tolling Invoice Management

We can assist in creation and review of all Invoices going to the toll violators. Creating and Managing Accurate Invoices, and Posting Incoming toll payments to correct accounts is a very laborious task, and we can provide dedicated staff to cut your costs dramatically. All information is double checked using your driver/toll management system, so that they accurately reflect the charges of the toll violator.

Tolling Customer Service - Phone, Chat and Email

We can depoly trained Customer Service Representatives for handling all incoming calls, chats and emails from drivers or toll violators. By outsourcing this laborious activity, you can focus on improving the service to your clients, and lower the cost per call by over 50% as compared to your current costs per incoming call.

Automated and Manual Image Review

We have AI based technology which can automate capture of places into correct data elements and provide accurate infomation such as, Plate Number, State/Jurisdiction, and Plate Type. If the AI indicates low confidence score, that information is captured in Manual Image Review System (either client-hosted, or inhouse) and the resulting data is over 99.9% accurate.

Specialty Plate Capture

Our team possesses experience in processing specialty plates of all 50 US states, Canada, Mexico and Europe. Each plate consists of its own business rules and unique positioning of characters and numbers and need to be processed carefully and accurately.

Violation Notices/Invoices Management

A lot of violators would challenge the Invoices/Violation Notices. Additionally all information is needed to be accurate or the violator can dispute the charge. We would review all violation notices for accuracy and make any corrections that are necessary so that best plate image is printed on the notice to ensure that disputes with violators are minimized.

Customer Service Support

We can handle incoming calls and also take incoming payments from toll violators. Detailed reports are provided so that you can see measurable improvement in quality of handling each incoming call, and also, reduce your costs dramatically.

We are a leading provider of services exclusively supporting the Electronic Toll Industry. Our services assist our clients in reducing total cost of processing each License Plate Image capture by 60-70% and also, support many ancillary functions such as Invoice Management, Customer Service, Billing, Violator Management, and many more. Contact Us today to discuss how our services can improve your bottom line.

2780 E Commerce Street, Suite 1201, Dallas, TX 75226

info@tolls.tech

Toll Technologies

Services